Hi, Abby

Admin - Users

Overview User Diagnostics
User Lookup Account Merge Sync Issues
Account Merge Tool — Merge two Craft CMS user accounts into one. The secondary account's Academy activity, coursework progress, and assignments will be transferred to the primary account. The secondary account will be deactivated after merge.

1. Select Accounts to Merge

PRIMARY ACCOUNT (SURVIVING) Keeps this account
Carol Lilly
carol.lilly@iowaeda.com
416892
Active
Main Street Iowa
Staff
Oct 12, 2024
Mar 24, 2026
ACADEMY ACTIVITY
Courses enrolled: 5
Completed: 3
Assignments: 2
SALESFORCE
Contact ID: 003Dn00000X1yZQIAZ
Account: Main Street Iowa
SECONDARY ACCOUNT (WILL BE MERGED) Deactivated after merge
C. Lilly
c.lilly@iowaeda.com
428103
Active
Main Street Iowa
None
Jan 5, 2025
Feb 14, 2026
ACADEMY ACTIVITY
Courses enrolled: 2
Completed: 1
Assignments: 1
SALESFORCE
Contact ID: 003Dn00000Y2aBRIAZ
Account: Main Street Iowa
C. Lilly
#428103
Carol Lilly
#416892

2. Merge Preview

The following will be transferred from C. Lilly (#428103) to Carol Lilly (#416892):

DATA TYPE ITEMS ACTION
Academy Course Enrollments 2 enrollments (1 new, 1 overlapping) Transfer new enrollment. For overlapping course, keep higher progress (primary: 80%, secondary: 45%).
Course Completions 1 completion Transfer completion record and certificate.
Coursework Assignments 1 assignment Reassign to primary account.
Discussion Posts 3 posts Re-attribute to primary account.
Salesforce Contact 003Dn00000Y2aBRIAZ Merge into primary SF contact (003Dn00000X1yZQIAZ). Requires Salesforce reconciliation.

3. Confirm Merge

This action cannot be undone.

Account C. Lilly (#428103) will be permanently deactivated after the merge. All Academy activity and Salesforce records will be transferred to Carol Lilly (#416892).